Shipping Policy – High Stick Hockey Co.

At High Stick Hockey Co., we are committed to delivering custom hockey inspired apparel quickly, reliably, and worldwide. All orders are shipped using the United States Postal Service (USPS), reaching over 150 countries. 

Delivery Options

We know timing matters. With our delivery options at checkout, you can choose the shipping method that ensures your apparel arrives when you need it. You’ll see current timing estimates in your cart and can select the speed that works best for your order.

Guaranteed Delivery Dates

Need your order by a specific date for a special event or launch? For a small fee, you can guarantee your delivery date. If delivery isn’t attempted by that date, your shipping fees and the guarantee fee will be refunded. This way, you’re in control of your timeline.

Tracking Your Order

Once your order ships, you’ll receive a tracking email so you can follow your package all the way to your door. Please check your spam or promotions folder if you don’t see it in your inbox.

Shipping Rates & Free Shipping

•    Domestic (USA): Free shipping on orders over $100.
•    International: Free shipping on orders over $250.
•    Brand Ambassadors: Always enjoy free shipping on orders over $100.
•    Free shipping cannot be combined with other discounts.

For bulk apparel partners, we also offer free shipping on sample & bulk orders over $500 within the USA.

International Orders

High Stick Hockey Co. ships worldwide, but please note:
•    The recipient is the importer of record and must comply with all laws of the destination country.
•    Orders shipped outside the U.S. may be subject to import taxes, customs duties, and fees charged by your country. These charges are the customer’s responsibility, and High Stick Hockey Co. has no control over them.
•    Customs procedures may occasionally delay shipments beyond estimated delivery times.
For questions about customs, please contact your local customs office directly.

Additional Notes

•    High Stick Hockey Co. may require extra information to verify your payment for international orders. They’ll contact you directly if needed.
•    All items are custom made-to-order, so processing times may vary slightly before shipping.

Summary

•    Free U.S. shipping over $100; free international shipping over $250.
•    Brand Ambassadors receive free U.S. shipping over $100.
•    Guaranteed delivery dates available.
•    Tracking information sent by email.
•    Customs fees (for international orders) are the customer’s responsibility.

At High Stick Hockey Co., our mission is to make sure your custom gear arrives on time, every time, so you can rep hockey culture wherever you are in the world.